Security & Privacy
OAuth to Jira Cloud, scoped permissions, OpenAI used for analysis, reports saved for 48 hours.
Data flow
JSM‑Pulse connects to Jira Cloud via OAuth. Ticket data is analyzed transiently with OpenAI to generate summaries and themes. Reports are saved for 48 hours for convenience, then purged.
OAuth to Jira Cloud
Only requested scopes are granted. The app respects Jira permissions and roles.
OpenAI for analysis
Used for summarization and topic modeling. No training on customer data.
48‑hour retention
Reports saved for 48 hours for quick re-open, then deleted.